Policies

Making Appointments

All appointments should be requested digitally with Ashley's Animal Academy through Acuity Scheduling. 

Payment Policies

Payments must be made in full when booking your appointment.

Cancellation and Schedule Change Policies

All cancellations must be done a minimum of 72 hours prior to the first visit unless cancellation is due to severe weather or a death (or other serious illness) in the family. 

If you must reschedule your training session for any reason, a 24 hour notice is recommended but not required. All rescheduled sessions will be moved to the end of your package.

Holiday Policies

​Training services will not be conducted on noticed holidays.